Frequently Asked Questions

   

Do you offer a Complementary Consultation?

Yes, we offer a complementary initial consultation by phone or zoom video conference.

 

Do you work with any type of industry?

Yes, work with Retail, E-commerce, Beauty & Wellness, Tech, Restaurants, Mortgage, and Real Estate. 

How do I get started?

You can either signup for one of our Pricing Plans or Contact us and we will schedule a complementary consultation to learn more about your business and marketing needs. 

 

After this initial consultation, we will schedule a meeting  to listen to your needs and discuss how we can best serve your company. 

 

For our filming sessions, we will also schedule a meeting to go over filming ideas and locations. We will then create a storyboard and send it to you by email for your approval or for any modifications you would like to make to our storyboard then once approved we will schedule your initial filming session.

Why do you create a storyboard for the filming session?

Creating a good storyboard for filming is important so that the filming session will be organized and filled with great scenes that will translate into great videos. We know what will show up great of film and from your interview with us will also use your input and priorities to create the best possible videos for your business.

How many hours are included in the filming sessions that are included in your pricing plans and how many sessions do you provide?

Each filming session is usually two to four hours in duration.  Depending on the plan you choose, you may receive one filming session every quarter or six months. Please view our pricing page.

You can also add more hours of filming if needed. In the event you need more filming we have an additional 2-hour filming charge of $300 to $600 depending on your specific filming schedule and any return flight modifications that will need to be made by our filming crew.  If you let us know with enough time in advance before scheduling your filming session your charge will be $300 for two extra hours of filming. 

Where will you shoot our filming sessions?

We can film at your place of business, your client’s homes or certain other areas on a case-by-case basis. Certain places must have prior permission for filming so ask us.

Do you charge traveling expenses for filming in my city?

Any travel charges will depend on our filming location.  San Diego, Orange County, Metro LA, Metro Las Vegas, and Phoenix do not have any charges for filming. All other cities have a travel charge between $300 to $900.  Call us for specific pricing for filming in your city.  We also reserve the right to conduct all meetings and consultation via Zoom or phone call. 

 

Do you have models or actors that can be used during the filming session?

Yes, we can take care of hiring any models or actors for your filming session. We will send information and photos for each model to use for your approval. The service we offer in providing modeling talent is included with our Monthly and Weekly Video Packages but any charges by the models will need to be paid to them on the day of the filming session. The average cost for a two hour filming session with an experienced model is $200. Also, you can use one of the members of our filming crew to take part in your filming session free of charge. Make sure to mention this prior to filming. Some of our filming crew is shown in our clients page which showcases some of our past work. 

How long does is take to film and create my first  video?

We will post the first video we create 3 to 6 business days after our first filming session.

 

Do you shoot in 4K or high-definition video?

Yes, we shoot and even edit your videos in 4K at 60fps then export them to the appropriate format depending where your videos will be displayed. 

Can you make Videos from the existing photos, videos or graphic images of our company?

Yes. We can also use your photos, graphic images or videos and edit them  to create dynamic videos.

 

What kind of equipment do you use?

We own professional digital cameras, remote controlled master-slave lighting equipment, pro audio microphones, calibrated video screens, as well as software and Apple computers to create cutting edge results for your videos. We have a detailed equipment list that we can provide you upon request.

Do you create original music for streaming TV commercials?

Yes. We create original music and license it for each streaming TV ad campaign.  This service is listed and included in our pricing page.

 

Do you create music licenses in the name of your clients for the songs you add in the videos?

Yes, we add music license and write them in the name of your company so that the videos can legally be used in your web page, social media accounts, and in the case of the Streaming TV Ads Packages we will license music to be used in your streaming TV ads. All music licenses are available to view and download on your client portal page. 

 

What about adding a logo or graphics to the videos?

Yes, we will incorporate your logo to your videos or redesign one specially for your videos upon request as we have also designed logos for some of our clients. We will also add any needed graphics or text to the videos.

 

How long are the videos you create?

We will keep most of the videos we make under 1 minute so that they can be used on social media, your web page, and streaming TV.  If you would like a longer video we can include one one on a case by case basis so let us know and we create a longer video for you.

Will I have the chance to review the videos produced for my company?

Yes. We have a client portal where you can view your videos one day prior to posting them. In the portal you can use the text box to describe any and all changes you would like to make to your videos by sending us one portal message or one email with all the changes. After the changes are made and the video is resubmitted  any additional changes will be charged at $75 per hour and made in one hour increments then submitted again for your approval until you are completely satisfied with each video. 

Do you offer drone videography?

Yes. This is included at no extra fee on all our pricing plans and is highly recommended. Just make sure we include this in the filming storyboard we will create for you. 

 

Are there any hidden cost or additional fees I need to pay after signing-up with one of your pricing plans?

No. You will only have to pay for any additional filming in case you use all of the hours of filming that are included in your particular pricing plan. In the event you need more filming we have an additional 2-hour filming charge of $300 to $600 depending on your specific filming schedule and any return flight modifications that will need to be made by our filming crew. 

How many social media accounts are included to manage into my plan subscription?

You can choose for us to manage any three social media accounts from the following (Instagram, YouTube, Facebook or your LinkedIn business page) If you would like additional social media accounts to be included please contact us and we can also include them.

 

I would like to design or redesign my web page. Is that included in my Web Development Plan Subscription?

Yes, please view our pricing page to see the different amount of hours of web page design or re-design that is included in each of our Web Development Plan.  

 

How will you track the results of the campaigns you create for my company?

We track the results from each of our ad campaigns and we will send a report that you can view on our client portal with relevant analytical data for each campaign.  We will also schedule periodic marketing meetings to go over of the results, discuss our progress and impact on your overall sales and discuss your marketing goals.

 

Can you manage my google business account?

Yes, we can manage and also post your videos to your google business account which is included in our Social Posting Plan and this service is highly recommended since we can also post your videos to get more visibility on your Google Business Account.