Frequently Asked Questions

   

What do you do?  How do your services work?

We offer reoccurring filming and create one amazing video every week that is used in a weekly video campaign on your social media accounts.

Do you offer a Complementary Consultation?

Yes, we offer a complementary initial consultation by phone or zoom video conference.

 

Do you work with any type of industry?

Yes, we work with many types of industries such as Real Estate, Plastic Surgeons, Medical Spas, Tech, Restaurants or Retail.

How do I get started?

Contact us and we will schedule a complementary consultation to learn more about your business and marketing needs. 

 

After this initial consultation, we will schedule a one hour interview  to discuss how to best market your company. From the interview we will create a storyboard and send it to you by email for your approval and also set up your initial filming session.

Why do you create a storyboard for the filming session?

Creating a good storyboard for filming is important so that the filming session will be organized and filled with great scenes that will translate into great videos. We know what will show up great of film and from your interview with us will also use your input and priorities to create the best possible videos for your business.

How many hours are included in the filming session that are included in the 3 month and 1 year plan and how many sessions do you provide?

Each filming session is up to 4 hours in duration.  (please view our pricing page). 

Where will you shoot our filming sessions?

We can film at your place of business, your client’s homes or certain other areas on a case-by-case basis. Certain places must have prior permission for filming so ask us.

Do you charge additional traveling expenses for filming outside LA or Las Vegas?

No. We cover all of the traveling and related expenses to film our clients in the entire continental US when they purchase any of our monthly plans. For our our of clients outside LA and Las Vegas we will conduct all meetings and interviews via Zoom. 

 

Do you have extras or actors that can be used during the filming session?

Yes, you can use one of the members of our filming crew to take part in your filming session. Make sure to mention this prior to filming to make sure they will arrive out of uniform and dressed appropriately for the filming session. Some of our filming crew is shown in our clients page which showcases some of our past work. 

How long does is take to make and post the first video to my social media accounts?

We will post the first video 4 business days after the first filming session.

 

Do you shoot in 4K or high-definition video?

Yes, we shoot and even edit your videos in 4K at 30fps or HD at 60fps to get the most crisp and clear finished video for your project.

 

What kind of equipment do you use?

We own very high-quality digital cameras, remote controlled master-slave lighting equipment, pro audio microphones and stabilizers as well as software and MAC computers to create cutting edge results for your videos. We have a detailed equipment list that we can provide you upon request.

 

Do you create music licenses in the name of your clients for the songs you add in the videos?

Yes, we add music license and write them in the name of your company so that the videos can legally be used in your web page and social media accounts.

 

What about adding a logo to the videos?

Yes, we will incorporate your logo to your videos. We have also redesigned logos for some of our clients.

 

How long will the 4 finished videos you create every month be?

We will keep most of the videos we make under 1 minute so that they can be used on Instagram, YouTube, Facebook and LinkedIn. The exception to this would be branded videos we create for your web page and in certain cases we will make a longer versions of certain videos for YouTube.

Will I have the chance to review the videos you produce for my company?

Yes. We send a link from our corporate google account that you will be able to view and download prior for your final approval. Any non-grammatical or related errors such as product or service pricing in your video will be corrected with no additional charges. Any other changes to the finished videos we send to you for your approval will be charged at $75 per hour and made in one hour increments then submitted again for your approval until you are completely satisfied with each video. 

Do you offer drone videography?

Yes. This is included on all our pricing plans and is highly recommended.

 

Are there any hidden cost or additional fees I need to pay after signing-up with one of your pricing plans?

No. You will only have to pay for any additional filming in case you use all of the hours of filming that are included in your pricing plan. Please consult our pricing page to view our 2-hour supplementary charge to film an additional 2 hours.

 

What is included as part of my Social Media Management?

We will post once a week to your social media accounts, spend one hour a day interacting with perspective customers for your target market, upload daily video stories for Instagram, inform you of any prospective work-related messages to your account, eliminate negative or spam related messages.

 

How many social media accounts are included to manage into my plan subscription?

You can choose for us to manage any 3 social media accounts from the following (Instagram, YouTube, Facebook or your LinkedIn business page)

 

I would like to design or redesign my web page. Is that included in my plan subscription?

Yes, please view our pricing page to see the different amount of hours of web page design or re-design that is included in each of our pricing plans.

 

How will I track the results of the campaigns you create for my social media accounts?

We track each social media account weekly and we will send a monthly report with relevant analytical data and we will also schedule periodic marketing meetings to go over of the results, discuss our progress and impact on your overall sales and discuss our monthly marketing goals.

 

Is Google SEO (Search Engine Optimization) included in my plan?

Yes, it is included as part of your web design hours in your pricing plan.

 

Do you manage my google business account?

Yes, we can manage and also post your videos to your google business account which is included in our monthly plans and is highly recommended.

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Video Production | Video Marketing | Social Media Marketing

170 S Green Valley Pkwy Suite 372 Henderson, NV 89012

© 2020 CLICK MEDIA INC